When saying sorry may not help: Transgressor power moderates the effect of an apology on forgiveness in the workplace
Zheng, X., van Dijke, M., Leunissen, J. M., Giurge, L. M., De Cremer, D.Volume:
69
Language:
english
Journal:
Human Relations
DOI:
10.1177/0018726715611236
Date:
June, 2016
File:
PDF, 657 KB
english, 2016