Three of the Key Variables That Help Explain How Consumers...

Three of the Key Variables That Help Explain How Consumers Develop Their Perception of the Quality of Organizations Marketing Services

Gotlieb, Jerry B., Bolton, Dawn Langkamp
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Volume:
21
Language:
english
Journal:
Journal of Professional Services Marketing
DOI:
10.1300/j090v21n01_06
Date:
August, 2000
File:
PDF, 208 KB
english, 2000
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