Three of the Key Variables That Help Explain How Consumers Develop Their Perception of the Quality of Organizations Marketing Services
Gotlieb, Jerry B., Bolton, Dawn LangkampVolume:
21
Language:
english
Journal:
Journal of Professional Services Marketing
DOI:
10.1300/j090v21n01_06
Date:
August, 2000
File:
PDF, 208 KB
english, 2000