Including Utility Customers and Stakeholders in Strategic Planning for Customer Satisfaction
Turner, Billy, Sanders, Linda, Patterson, James, Sweeney, MichaelVolume:
2006
Language:
english
Journal:
Proceedings of the Water Environment Federation
DOI:
10.2175/193864706783789743
Date:
January, 2006
File:
PDF, 858 KB
english, 2006