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A TALE OF TWO NATIONS EMPIRICAL EXAMINATION OF INFLUENCE OF NATIONAL CULTURE ON PERCEIVED SERVICE QUALITY
DEDI, GORAN, PAVLOVI, DANIJELA KRIMANVolume:
13
Language:
english
Journal:
International Journal of Management Cases
DOI:
10.5848/apbj.2011.00042
Date:
January, 2011
File:
PDF, 479 KB
english, 2011