Towards a Simplified Framework of CRM for Use in Public and Private Sectors
Pollard, Carol, Young, Judy, Gregg, PaulVolume:
8
Language:
english
Journal:
Journal of Information Technology Case and Application Research
DOI:
10.1080/15228053.2006.10856087
Date:
April, 2006
File:
PDF, 6.87 MB
english, 2006