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Dienstleistungsarbeit und Industrielle Beziehungen || Recognition, Intersubjectivity and Service Work: Labour Conflicts in Call Centres
Ursula HoltgreweVolume:
8
Year:
2001
Language:
english
Journal:
Industrielle Beziehungen / The German Journal of Industrial Relations
DOI:
10.2307/23276133
File:
PDF, 1.70 MB
english, 2001