The Mechanisms through Which Certain Variables Influence Customer Loyalty: The Mediating Roles of Perceived Value and Satisfaction
Petnji Yaya, Luc Honore, Marimon, Frederic, Casadesus, MartiVolume:
25
Language:
english
Journal:
Human Factors and Ergonomics in Manufacturing & Service Industries
DOI:
10.1002/hfm.20578
Date:
November, 2015
File:
PDF, 298 KB
english, 2015