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Antecedents of discretionary risky-service behavior: an exploratory study
Kristina Heinonen, Dr, Sharma Bhaskar, Shilpa, N. Khera, ShikhaVolume:
32
Language:
english
Journal:
International Journal of Bank Marketing
DOI:
10.1108/ijbm-04-2013-0034
Date:
August, 2014
File:
PDF, 231 KB
english, 2014