On Virtual Face-Work: An Ethnography of Communication...

The Library Quarterly 2011 / 10 Vol. 81; Iss. 4

On Virtual Face-Work: An Ethnography of Communication Approach to a Live Chat Reference Interaction

Marie L. Radford, Gary P. Radford, Lynn Silipigni Connaway, and Jocelyn A. DeAngelis
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Volume:
81
Language:
english
Journal:
The Library Quarterly: Information, Community, Policy
DOI:
10.1086/661654
Date:
October, 2011
File:
PDF, 174 KB
english, 2011
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