The impact of other customers and gender on consumer...

European Journal of Tourism, Hospitality and Recreation 2016 / 01 Vol. 7; Iss. 1

The impact of other customers and gender on consumer complaint behaviour in the Ecuadorian restaurant setting

Fan, Alei (Aileen), Van Hoof, Hubert B., Loyola, Sandra Pesantez, Lituma, Sebastián Calle, Granda, Marlene Jaramillo
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Volume:
7
Language:
english
Journal:
European Journal of Tourism, Hospitality and Recreation
DOI:
10.1515/ejthr-2016-0003
Date:
January, 2016
File:
PDF, 208 KB
english, 2016
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