Transforming Customers into Citizens: Some Preliminary...

Transforming Customers into Citizens: Some Preliminary Lessons from the Field

Douglas Morgan and Dan Vizzini
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Volume:
21
Language:
english
Journal:
Administrative Theory & Praxis
DOI:
10.2307/25611327
Date:
March, 1999
File:
PDF, 1.40 MB
english, 1999
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