Quality-Speed Competition in Customer-Intensive Services...

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Production and Operations Management 2016 / 06

Quality-Speed Competition in Customer-Intensive Services with Boundedly Rational Customers

Li, Xin, Guo, Pengfei, Lian, Zhaotong
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Language:
english
Journal:
Production and Operations Management
DOI:
10.1111/poms.12583
Date:
June, 2016
File:
PDF, 611 KB
english, 2016
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