The design of software-agent architecture for customer relationship management in utility service-based business
Hwang, Jing Jang, Chuang, Ta Tao, Nakatani, Kazuo, Yeh, Wen HungVolume:
8
Year:
2014
Language:
english
Journal:
International Journal of Business and Systems Research
DOI:
10.1504/ijbsr.2014.063935
File:
PDF, 199 KB
english, 2014