The balanced scorecard framework-A case study of patient and employee satisfaction
Lorden, Andrea, Coustasse, Alberto, Singh, Karan P.Volume:
33
Language:
english
Journal:
Health Care Management Review
DOI:
10.1097/01.hmr.0000304503.27803.aa
Date:
April, 2008
File:
PDF, 395 KB
english, 2008