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Exploring the representation of complex processes in information-intensive services
Apte, Uday, Karmarkar, Uday, Kieliszewski, Cheryl, Leung, Ying TatVolume:
7
Year:
2012
Language:
english
Journal:
International Journal of Services Operations and Informatics
DOI:
10.1504/ijsoi.2012.048815
File:
PDF, 333 KB
english, 2012