Developing a cause and effect model of factors influencing...

International Journal of Services and Operations Management 2015 Vol. 20; Iss. 1

Developing a cause and effect model of factors influencing fast food restaurants' service quality using DEMATEL

Hsieh, Pei Ling, Yeh, Tsu Ming
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Volume:
20
Year:
2015
Language:
english
Journal:
International Journal of Services and Operations Management
DOI:
10.1504/ijsom.2015.065970
File:
PDF, 285 KB
english, 2015
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