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The establishment of appropriate service strategy for banking industry customers with different value
Chen, Shun Hsing, Pai, Chen Kuo, Chen, Fei YunVolume:
16
Year:
2011
Language:
english
Journal:
International Journal of Services Technology and Management
DOI:
10.1504/ijstm.2011.041979
File:
PDF, 381 KB
english, 2011