Satisfaction with airline service quality: familiarity...

Satisfaction with airline service quality: familiarity breeds contempt

Curtis, Tamilla, Rhoades, Dawna L., Jr., Blaise P. Waguespack
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Volume:
1
Year:
2012
Language:
english
Journal:
International Journal of Aviation Management
DOI:
10.1504/ijam.2012.050472
File:
PDF, 249 KB
english, 2012
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