The customer care IT tools as a competitive advantage...

International Journal of Economics and Accounting 2010 Vol. 1; Iss. 4

The customer care IT tools as a competitive advantage factor in the Brazilian retail industry

Gaspar, Marcos Antonio, Donaire, Denis, Santos, Silvio Aparecido Dos
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Volume:
1
Year:
2010
Language:
english
Journal:
International Journal of Economics and Accounting
DOI:
10.1504/ijea.2010.037576
File:
PDF, 188 KB
english, 2010
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