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Enhancing e-CRM in the insurance industry by mobile e-services
Bodendorf, Freimut, Schobert, AndreasVolume:
1
Year:
2007
Language:
english
Journal:
International Journal of Electronic Customer Relationship Management
DOI:
10.1504/ijecrm.2007.017796
File:
PDF, 435 KB
english, 2007