Analysing the adoption of Customer Relationship Management in Indian service sector: an empirical study
Sangle, Purnima S., Verma, SanjeevVolume:
2
Year:
2008
Language:
english
Journal:
International Journal of Electronic Customer Relationship Management
DOI:
10.1504/ijecrm.2008.019570
File:
PDF, 202 KB
english, 2008