Identifying and prioritising critical success factors for CRM implementation: a case study
Keramati, Abbas, Samadi, Homa, Shirkouhi, Salman Nazari, Askari, NargesVolume:
6
Year:
2012
Language:
english
Journal:
International Journal of Electronic Customer Relationship Management
DOI:
10.1504/ijecrm.2012.051875
File:
PDF, 459 KB
english, 2012