The impact of tourism service quality on customer satisfaction: the case of five-star hotels in Jordan
Rousan, Ramzi AL, Mohamed, Badaruddin, Fernando, YudiVolume:
2
Year:
2011
Language:
english
Journal:
International Journal of Leisure and Tourism Marketing
DOI:
10.1504/ijltm.2011.038885
File:
PDF, 220 KB
english, 2011