Web-enabled integration of the voice-of-customer for...

International Journal of Services and Operations Management 2006 Vol. 2; Iss. 1

Web-enabled integration of the voice-of-customer for continuous improvement and product development

Gunasekaran, N., Arunachalam, V. P., Kumar, A. Vinu Selva
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Volume:
2
Year:
2006
Language:
english
Journal:
International Journal of Services and Operations Management
DOI:
10.1504/ijsom.2006.009029
File:
PDF, 1022 KB
english, 2006
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