Front and back‐stage strategies in service delivery in the...

Front and back‐stage strategies in service delivery in the hospitality industry

Yavas, Ugur, Yasin, Mahmoud M., Wafa, Marwan
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
13
Language:
english
Journal:
Marketing Intelligence & Planning
DOI:
10.1108/02634509510102147
Date:
December, 1995
File:
PDF, 31 KB
english, 1995
Conversion to is in progress
Conversion to is failed