TQM: why it will again become a top management issue
Williams, Roger, van der Wiele, Ton, van Iwaarden, Jos, Visser, RolfVolume:
21
Language:
english
Journal:
International Journal of Quality & Reliability Management
DOI:
10.1108/02656710410542025
Date:
August, 2004
File:
PDF, 80 KB
english, 2004