![](/img/cover-not-exists.png)
[ACM Press the 2016 Conference - Halifax, Nova Scotia, Canada (2016.07.13-2016.07.17)] Proceedings of the 2016 Conference on User Modeling Adaptation and Personalization - UMAP '16 - Predicting Customer Satisfaction in Customer Support Conversations in Social Media Using Affective Features
Herzig, Jonathan, Feigenblat, Guy, Shmueli-Scheuer, Michal, Konopnicki, David, Rafaeli, AnatYear:
2016
Language:
english
DOI:
10.1145/2930238.2930285
File:
PDF, 846 KB
english, 2016