[ACM Press the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research - Vancouver, BC, Canada (2010.05.20-2010.05.22)] Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research - SIGMIS-CPR '10 - Designing a multi-faceted metric to evaluate soft skills