![](/img/cover-not-exists.png)
Facilitating Coordination in Customer Support Teams: A Framework and Its Implications for the Design of Information Technology
Sukumar Rathnam, Vijay Mahajan and Andrew B. WhinstonVolume:
41
Language:
english
Journal:
Management Science
DOI:
10.2307/2633079
Date:
December, 1995
File:
PDF, 3.83 MB
english, 1995