Demand Heterogeneity in IT Infrastructure Services:...

Information Systems Research 2009 / 06 Vol. 20; Iss. 2

Demand Heterogeneity in IT Infrastructure Services: Modeling and Evaluation of a Dynamic Approach to Defining Service Levels

Sagnika Sen, T. S. Raghu and Ajay Vinze
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Volume:
20
Language:
english
Journal:
Information Systems Research
DOI:
10.2307/23015483
Date:
June, 2009
File:
PDF, 2.83 MB
english, 2009
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