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Transactional quality, relational quality, and consumer e-loyalty: Evidence from SEM and fsQCA
Fang, Jiaming, Shao, Yunfei, Wen, ChaoVolume:
36
Language:
english
Journal:
International Journal of Information Management
DOI:
10.1016/j.ijinfomgt.2016.08.006
Date:
December, 2016
File:
PDF, 1.27 MB
english, 2016