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Employee customer orientation in context: How the environment moderates the influence of customer orientation on performance outcomes.
Grizzle, Jerry W., Zablah, Alex R., Brown, Tom J., Mowen, John C., Lee, James M.Volume:
94
Year:
2009
Language:
english
Journal:
Journal of Applied Psychology
DOI:
10.1037/a0016404
File:
PDF, 633 KB
english, 2009