Willing and able to fake emotions: A closer examination of the link between emotional dissonance and employee well-being.
Pugh, S. Douglas, Groth, Markus, Hennig-Thurau, ThorstenVolume:
96
Year:
2011
Language:
english
Journal:
Journal of Applied Psychology
DOI:
10.1037/a0021395
File:
PDF, 108 KB
english, 2011