Case Study: Computer Telephony and Online Surveys Improve Service Quality
Firat, Murat, Rice, MurrayVolume:
40
Language:
english
Journal:
Biomedical Instrumentation & Technology
DOI:
10.2345/i0899-8205-40-3-211.1
Date:
May, 2006
File:
PDF, 675 KB
english, 2006