Customers' views of the results of managing quality through...

Managing Leisure 2001 / 01 Vol. 6; Iss. 1

Customers' views of the results of managing quality through ISO 9002 and Investors in People in leisure services

Lentell, Robert
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Volume:
6
Language:
english
Journal:
Managing Leisure
DOI:
10.1080/13606710010026340
Date:
January, 2001
File:
PDF, 329 KB
english, 2001
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