Applying revised gap analysis model in measuring hotel...

SpringerPlus 2016 / 12 Vol. 5; Iss. 1

Applying revised gap analysis model in measuring hotel service quality

Lee, Yu-Cheng, Wang, Yu-Che, Chien, Chih-Hung, Wu, Chia-Huei, Lu, Shu-Chiung, Tsai, Sang-Bing, Dong, Weiwei
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Volume:
5
Language:
english
Journal:
SpringerPlus
DOI:
10.1186/s40064-016-2823-z
Date:
December, 2016
File:
PDF, 965 KB
english, 2016
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