SATISFACTION AND SWITCHING INTENTION IN MOBILE SERVICES:...

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Telematics and Informatics 2016 / 10

SATISFACTION AND SWITCHING INTENTION IN MOBILE SERVICES: COMPARING LOCK-IN AND FREE CONTRACTS IN THE SPANISH MARKET

Calvo-Porral, Cristina, Faíña Medín, Andrés, Nieto Mengotti, Manuel
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Language:
english
Journal:
Telematics and Informatics
DOI:
10.1016/j.tele.2016.08.022
Date:
October, 2016
File:
PDF, 677 KB
english, 2016
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