Consumer perceptions of alternative dispute resolution...

Journal of Financial Services Marketing 2004 / 6 Vol. 8; Iss. 4

Consumer perceptions of alternative dispute resolution mechanisms in financial transactions

Devasagayam, Raj, DeMars, Jo
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Volume:
8
Language:
english
Journal:
Journal of Financial Services Marketing
DOI:
10.1057/palgrave.fsm.4770134
Date:
June, 2004
File:
PDF, 123 KB
english, 2004
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