Exploring CRM and SRM user satisfaction in B2B relationship...

Journal of Customer Behaviour 2016 / 06 Vol. 15; Iss. 1

Exploring CRM and SRM user satisfaction in B2B relationship management

Kooli, Kaouther, Mansour, Kaouther Ben, Cornwell, Victoria
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Volume:
15
Language:
english
Journal:
Journal of Customer Behaviour
DOI:
10.1362/147539216x14594362873578
Date:
June, 2016
File:
PDF, 165 KB
english, 2016
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