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Towards a Simple, Visual Representation of Fit in Service Organizations: The Contribution of the Service Template
Staughton, Roy V.W., Williams, Christine S.Volume:
14
Language:
english
Journal:
International Journal of Operations & Production Management
DOI:
10.1108/01443579410056812
Date:
May, 1994
File:
PDF, 154 KB
english, 1994