E-Service Quality, E-Satisfaction and E-Loyalty of Online...

IOP Conference Series Materials Science and Engineering 2016 / 05 Vol. 131

E-Service Quality, E-Satisfaction and E-Loyalty of Online Shoppers in Business to Consumer Market; Evidence form Malaysia

Ting, Ong Soo, Ariff, Mohd Shoki Md, Zakuan, Norhayati, Sulaiman, Zuraidah, Saman, Muhamad Zameri Mat
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Volume:
131
Language:
english
Journal:
IOP Conference Series: Materials Science and Engineering
DOI:
10.1088/1757-899X/131/1/012012
Date:
May, 2016
File:
PDF, 1.05 MB
english, 2016
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