A light in the dark: The benefits of co-production in...

Journal of Retailing and Consumer Services 2017 / 01 Vol. 34

A light in the dark: The benefits of co-production in service failures

Pacheco, Natália Araújo, Becker, Larissa Carine Braz, Brei, Vinícius Andrade
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Volume:
34
Language:
english
Journal:
Journal of Retailing and Consumer Services
DOI:
10.1016/j.jretconser.2016.09.012
Date:
January, 2017
File:
PDF, 410 KB
english, 2017
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