Customer perceived value, satisfaction, and loyalty: the...

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The International Review of Retail Distribution and Consumer Research 2016 / 11

Customer perceived value, satisfaction, and loyalty: the role of willingness to share information

Leppäniemi, Matti, Karjaluoto, Heikki, Saarijärvi, Hannu
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Language:
english
Journal:
The International Review of Retail, Distribution and Consumer Research
DOI:
10.1080/09593969.2016.1251482
Date:
November, 2016
File:
PDF, 1.56 MB
english, 2016
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