Seamless Service? On the Role and Impact of Service...

Journal of Service Research 2016 / 11 Vol. 19; Iss. 4

Seamless Service? On the Role and Impact of Service Orchestrators in Human-Centered Service Systems

Breidbach, C. F., Antons, D., Salge, T. O.
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Volume:
19
Language:
english
Journal:
Journal of Service Research
DOI:
10.1177/1094670516666370
Date:
November, 2016
File:
PDF, 420 KB
english, 2016
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