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[IEEE 2016 5th IIAI International Congress on Advanced Applied Informatics (IIAI-AAI) - Kumamoto, Japan (2016.7.10-2016.7.14)] 2016 5th IIAI International Congress on Advanced Applied Informatics (IIAI-AAI) - Development and Analysis of Markov Chain Model for Optimally Allocating Operators at Call Centers
Yu, Shan, Kubota, Ryohei, Shobu, Masaki, Sumita, UshioYear:
2016
Language:
english
DOI:
10.1109/iiai-aai.2016.185
File:
PDF, 511 KB
english, 2016