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Can Service Climate Detract from Employee Performance? The Role of Experience in Optimizing Satisfaction and Performance Outcomes
Gabler, Colin B., Rapp, Adam, Richey, Robert Glenn, Adams, Frank G.Language:
english
Journal:
Decision Sciences
DOI:
10.1111/deci.12256
Date:
November, 2016
File:
PDF, 236 KB
english, 2016