Co-creating value using customer training and education in a healthcare service design
Damali, Uzay, Miller, Janis L., Fredendall, Lawrence D., Moore, DeWayne, Dye, Cheryl J.Language:
english
Journal:
Journal of Operations Management
DOI:
10.1016/j.jom.2016.10.001
Date:
November, 2016
File:
PDF, 879 KB
english, 2016