How face-to-face feedback influences guest outcome...

Tourism Management Perspectives 2017 / 01 Vol. 21

How face-to-face feedback influences guest outcome evaluation of co-production: Changing or shaping guest experiences?

Furenes, May Irene, Øgaard, Torvald, Gjerald, Olga
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Volume:
21
Language:
english
Journal:
Tourism Management Perspectives
DOI:
10.1016/j.tmp.2016.11.004
Date:
January, 2017
File:
PDF, 481 KB
english, 2017
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