Getting Smart

Journal of Service Research 2017 / 02 Vol. 20; Iss. 1

Getting Smart

Marinova, Detelina, de Ruyter, Ko, Huang, Ming-Hui, Meuter, Matthew L., Challagalla, Goutam
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Volume:
20
Language:
english
Journal:
Journal of Service Research
DOI:
10.1177/1094670516679273
Date:
February, 2017
File:
PDF, 297 KB
english, 2017
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