The relationship between newcomers’ emotional labor and service performance: the moderating roles of service training and mentoring functions
Chi, Nai-Wen, Wang, I-AnLanguage:
english
Journal:
The International Journal of Human Resource Management
DOI:
10.1080/09585192.2016.1259645
Date:
December, 2016
File:
PDF, 2.03 MB
english, 2016